FAQ
CANCELATIONS
IF YOU DO NOT TURN UP TO YOUR APPOINTMENT WITHOUT CANCELLING 24 HOURS BEFORE HAND, YOU WILL BE REQUIRED TO PAY THE FULL AMOUNT REMAINING BEFORE YOU CAN BOOK IN AGAIN.
IT IS SO IMPORTANT TO INFORM THE SALON IF YOUR WANTING TO CANCEL AS IT LEAVES US WITH GAPS AND APPOINTMENTS THAT COULD HAVE BEEN FILLED.
LATE ARRIVALS
PLEASE ARRIVE TO YOUR APPOINTMENT ON TIME. I UNDERSTAND THAT THINGS CAN COME UP WHICH CAN CAUSE YOU TO BE LATE IF THIS IS TO HAPPEN PLEASE SEND ME A MESSAGE TO LET ME KNOW! IF YOUR 15 OR MORE MINUTES LATE, YOUR APPOINTMENT WILL BE CANCELLED. THIS IS CRUCIAL APPOINTMENT TIME AND IT IS UNFAIR FOR ME TO HAVE TO MOVE OTHER CLIENTS AROUND.
IF THIS IS TO HAPPEN CANCELLATION FEES WILL BE EXPECTED WHEN BOOKING AGAIN. THANK YOU.
OUR DOORS ARE OPEN
Monday 12:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00 Saturday 09:00 - 17:00If you are looking for an appointment out of these hours if you contact us we can see if that can be arranged.
