POLICIES

TERMS AND CONDITIONS 

CANCELLATION, LATENESS, NO SHOWS AND DEPOSITS 
 
PLEASE ARRIVE TO YOUR APPOINTMENT ON TIME. WE UNDERSTAND EMERGENCY'S AND UNAVOIDABLE SITUATIONS DO OCCUR. IF IF YOU KNOW YOU WILL BE 10 MINUTES+ LATE OR DO NOT THINK YOU CAN MAKE YOUR APPOINTMENT PLEASE LET US KNOW.  THE APPOINTMENT TIMES ARE SET, WE DO NOT WANT TO RUN INTO OTHER CLIENTS PAID TIME, SO DO TRY TO BE CONSIDERATE. IF YOU DO NOT TURN UP TO YOUR APPOINTMENT WITHOUT CANCELLING YOUR 50% DEPOSIT WILL BE LOST AND DEPOSIT AMOUNTS FOR FUTURE WILL INCREASE. APPOINTMENT PREPARATION - PLEASE READ CAREFULLY WHEN BOOKING APPOINTMENTS AS IF YOU BOOK IN AND ARRIVE WANTING SOMETHING DIFFERENT IT MAY NOT BE ABLE TO BE CARRIED OUT DEPENDING ON TIME. CASH OR CARD DEPOSITS CAN BE MADE AND WILL ALWAYS BE A MINIMUM OF 50% OF YOUR TREATMENT.